RECOVERY CARE COORDINATION
What is a Recovery Care Coordinator (RCC)?
Provides assistances and support to wounded, ill and injured Soldiers/Veterans and their Families/Caregivers. An RCC is paired with the Soldier and Veteran throughout the treatment, recovery/rehabilitation, and transition process, educates on the benefits and resources available. Together with collaboration from SRU cadre, Staff and the Soldier to set goals to meet the needs and abilities of the individual Soldier/Veteran and their Family. Then monitor and adjust as needed to promote a successful transition back to the force or to our communities as a Veteran.
Serves as the DoD Lead Coordinator (LC), the RCC is a primary point of contact to help provide a seamless experience in all aspects of care coordination and responsible for the handoff to the Department of Veterans Affairs (VA).
Assists Soldiers and their Families/Caregivers in the identification and implementation of action plans necessary to address all needs and goals while mitigating transitional gaps and coordinating resources to acclimate to their communities and transition to VA Services.
There are 72 RCCs geographically dispersed throughout major Military Treatment Facilities (MTFs), Soldier Recovery Units (SRUs), Army installations, Department of Veterans Affairs (VA) Medical Centers (VAMCs), VA Poly-Trauma Rehabilitation Centers (PRTCs), and VA offices in communities across the Continental United States, Hawaii, Puerto Rico, and Germany.
To find out more about RCCs, or to locate the RCC that covers your area, please call our contact center at:1-800-984-8523.
Frequently Asked Questions
How does the RCC Interact with the SRU?
All Soldiers assigned/attached to an SRU are assigned an RCC. The RCC is integrated with the SRU leadership, Triad of Care and interdisciplinary teams (IDT) in the development and management of the Soldiers Comprehensive Recovery Plan (CRP). The RCC will provide non-medical support throughout the Soldiers process and eventual transition from the SRU.
What happens once I leave the Army?
Once medically retired from the Army, eligible Veterans are referred to a Department of Veterans Affairs (VA) Liaison and then transferred to a regional RCC that will work with the Veteran and their Family/Caregiver to link them with the Department of Veterans Affairs and other Federal, State and local agencies for enduring support.
How does the ARCCD enable success for the Soldier / Veteran-support team?
The Army Recovery Care Coordination Division (ARCCD) provides RCCs, and the ARCP at all levels, subject matter expertise and consultation in support of wounded injured and ill Soldiers, Veterans, and their Families/Caregivers. Specialized expertise is provided in critical areas supporting the Comprehensive Recovery Plan and all facets of the recovery, transition and re-integration process to identify, synchronize, coordinate, manage and resolve challenges, hurdles and issues. The ARCCD also serves as change agents for policy, regulatory and legislative actions impacting Wounded, ill and injured Soldiers, Veterans, and their Families/Caregivers.
Who is eligible for RCC services?
- Seriously wounded, ill, and injured.
- All Soldiers assigned/attached to a Soldier Recovery Unit (SRU).
- Soldiers released from the SRU to go through the medical board process.
- SRU Soldiers that medically retire from the Army and are placed on the Temporary Disability Retired List (TDRL).
- All other Soldiers (COMPO 1, 2, and 3) that meet RCP eligibility criteria in accordance with DoDI 1300.24.